Web Hosting Reviews

Voxel dot Net

Voxel dot Net

Company
Founded: September 30, 1997 [?]
Location: New York, United States [?]
Website
Domain: Voxel.net
Title: Managed Servers and High Bandwidth Hosting Solutions from Voxel dot Net
Popularity
Domains: 2,291 [?]
Traffic: * * * * [?]
Ratings
Average: (2.5)

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2 reviews

BunnyDojo { Customer for 8 - 11 months}

With the exception of one period of a few hours, there has never been a problem with their servers being down. The representative is always friendly, and any questions are generally answered within the hour by e-mail. Going further, one month where payment was accidentally forgotten, they did not take down my site and provided ample time to make the payment with no additional charges. As far as speed goes, things have never had split-second load-times, but are in general very fast. There you go: fast, friendly, and reliable.

Kelley Reynolds { Customer for more than 2 years}

I had been with this provider for about 5 years, but a recent run of unauthorized credit card charges, 17+ hour response time to machine problems, and dishonesty (lying about the cause of certain network outages then lying about unscheduled server moving in consequence) has caused me to look elsewhere. I was receiving several services for free (mostly in apology for past screwups), but the free was costing me too much money (the service was equally bad for paid accounts). If you are looking for a provider to be honest with you about what goes on in their network, respond reasonably to outages, or perform even the most basic customer service functions, I suggest looking elsewhere. The network is fine and they have a few highly skilled techs (when your support ticket gets to them), but the dishonesty and lack of communication has cost me several clients and my clients themselves tens of thousands of dollars.

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