Web Hosting Reviews

SpiralHost

SpiralHost

Company
Founded: June 1, 2001 [?]
Location: United Kingdom, United Kingdom [?]
Website
Domain: SpiralHost.com
Title: SpiralHost Ltd | Premium web hosting services for web professionals
Popularity
Domains: 6,651 [?]
Traffic: * * [?]
Ratings
Average: (1.0)

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3 reviews

Jose Velez { Customer for more than 2 years}

I have used these guys for the last few years and am realy regretting it.

Their servers apparently went down because ALL of my sites have gone down and have been down for the last few days! They have NO contact infomation availabe. And, NO, I do not consider a webbased form a form of customer support! I tried emailing them 3 times and have had no luck. Of course, how can they get in touch with me if my email is down!

I have had to find a new hosting provider and am now having to port everything over. BUYERS BEWARE. IF THEY ARE TOO WORRIED ABOUT KEEPING AN ACTUAL PHONE NUMBER FOR SUPPORT OR AT LEAST SOME FORM OF CHAT SUPPORT, STAY AWAY.

FIND A HOSTING PROVIDER THAT AT LEAST LETS YOU CONTACT THEM DIRECTLY.

Dan Burton { Customer for 8 - 11 months}

I wish they had a “0 Stars” rating for this lousy company. They are unbelievably bad in every way. They have angered me so much that I’m considering starting a company that pays you not to use Spiral Host. Do not even think about using these losers. SPIRALHOST sucks.

John Payton { Customer for more than 2 years}

After nine years with this company, I logged on today to find that they had gone out of business…without a single warning. All my site’s files gone, one of my customers’ files gone, and no way to retrieve them.

There was absolutely no notice given that this was going to happen. The last email I got from this company was a reminder that the credit card I had on file with them was expiring soon – that was one month ago. Two weeks later I changed to a new card – still no notice. Today my site is gone and the company’s home page held a paragraph telling people that their files would not be available after midnight. And now their page is gone too.

I feel betrayed – this is no way to treat customers. I intend to learn who ran this company so that I can warn everyone to not do business with whatever venture they start in the future.

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