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Been with them less than a month. My site is never up on a weekend, and down during the week fairly often. They advertise 24/7 monitoring, but that is not the same as 24/7 up time. When the server goes down, you have no way to contact tech support until the servers are back up. By then, the damage is done.
I have been with NTC for a few months. the thousands of typos and highly unprofessional wording gave me a “bad feeling” from the beginning. i decided to go with them anyway, for how affordable they were. now, the site is down… without any warning, no email, no message… nothing. turns out, the company is in the process of being sold to a british client. they turned their server off without a warning. there is no phone number to call, only a very badly organized automated email system of Q&A (that, of course, you cannot get to, since their site is down!). what about some notice???? i expect down time every once in a while, but no unexpected and unannounced black outs are acceptable. not when i am trying to run a business that relies 100% of the internet. if i had had a warning about the down time, i would have alerted all my clients of it and there would have been no problem at all. I ABSOLUTELY WOULD NOT RECOMMEND NTC HOSTING TO ANYONE!!!!!!
They are fraudulent and their services are poor. I wouldn’t recommend anyone to them. The guys at the customer services are rude and presumptuous.
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