Comments on: midPhase Web Hosting http://www.webhosty.com/reviews/m/midphase.htm Web Hosting Reviews Sat, 04 Sep 2010 16:12:52 -0700 http://wordpress.org/?v=2.8.4 hourly 1 By: Nan Shastry http://www.webhosty.com/reviews/m/midphase.htm/comment-page-1/#comment-263 Nan Shastry Fri, 12 Aug 2005 00:00:00 +0000 http://www.webhosty.com/reviews/m/midphase.htm#comment-263 They crashed my dedicated server, did not tell me about it for days and caused my business website to lose thousands in income. Afterward, they charged me twice on my recurring mastercard and put me into collections when I cancelled their service and went to another provider. This company has no business ethics and I do not recommend them to anyone seeking a reliable and responsive web host. They crashed my dedicated server, did not tell me about it for days and caused my business website to lose thousands in income. Afterward, they charged me twice on my recurring mastercard and put me into collections when I cancelled their service and went to another provider. This company has no business ethics and I do not recommend them to anyone seeking a reliable and responsive web host.

]]> By: Veda http://www.webhosty.com/reviews/m/midphase.htm/comment-page-1/#comment-262 Veda Sun, 30 Jan 2005 00:00:00 +0000 http://www.webhosty.com/reviews/m/midphase.htm#comment-262 My experience with midPhase has been bitter-sweet. I signed up with them over a year ago when they had some really awesome packages (unlimitted mySQL/extra parked & addon Domains...yada yada) - and were being raved about by other reviewers. It seems that in the past 4-6 months things have deteriorated a bit. I'm still with them for two of my sites...but have started referring clients to other hosts (lunarpages - cheap / ICDSoft.com - amazing customer support, good for simple sites). They restructured their packages (for the worse methinks) - but run regular specials every day (double disk space, discounts, etc) which is appealing. Support wise...they're tech support is pretty good. I always get replies within a couple of hours and haven't had any language barrier problems. Billing and phone support? Aweful. 25+ minute wait times if you call (assuming you don't get a busy signal on their toll-free number for 2hours). Had issues with being double billed...but they did fix the problem and refund my money. Overall, I don't think they're aweful...but I don't think they're incredible either. Some problems with downtime recently...but they were doing a lot of upgrades. My experience with midPhase has been bitter-sweet. I signed up with them over a year ago when they had some really awesome packages (unlimitted mySQL/extra parked & addon Domains…yada yada) – and were being raved about by other reviewers.

It seems that in the past 4-6 months things have deteriorated a bit. I’m still with them for two of my sites…but have started referring clients to other hosts (lunarpages – cheap / ICDSoft.com – amazing customer support, good for simple sites). They restructured their packages (for the worse methinks) – but run regular specials every day (double disk space, discounts, etc) which is appealing.

Support wise…they’re tech support is pretty good. I always get replies within a couple of hours and haven’t had any language barrier problems.

Billing and phone support? Aweful. 25+ minute wait times if you call (assuming you don’t get a busy signal on their toll-free number for 2hours). Had issues with being double billed…but they did fix the problem and refund my money.

Overall, I don’t think they’re aweful…but I don’t think they’re incredible either. Some problems with downtime recently…but they were doing a lot of upgrades.

]]> By: none http://www.webhosty.com/reviews/m/midphase.htm/comment-page-1/#comment-261 none Sun, 14 Nov 2004 00:00:00 +0000 http://www.webhosty.com/reviews/m/midphase.htm#comment-261 generous webspace & bandwidth allowance at a very affordable cost. a very good (tho' not quite excellent)package generous webspace & bandwidth allowance at a very affordable cost. a very good (tho’ not quite excellent)package

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