Web Hosting Reviews

ImHosted.com

ImHosted.com

Company
Founded: November 3, 2000 [?]
Location: Texas, United States [?]
Website
Domain: ImHosted.com
Title: ImHosted.com – Website Hosting : Web Hosting : Ecommerce Web Hosting : Affordable Web Hosting : Reseller Hosting
Popularity
Domains: 3,303 [?]
Traffic: * * * * [?]
Ratings
Average: (2.2)

Visit ImHosted.com

11 reviews

Anonymous

No phone call support, I had over 72 hours of downtime and numerous outages which they never explain.

Anonymous

I experienced some downtime. A couple of times, downtime lasted continuously for over 2 days. During this time technical support was unrechable. Technical support was not helpful unless you persistantly asked questions.

Anonymous

This host has HORRIBLE Customer Service. I can’t begin to explain the frustration when the site is offline because of the Host’s mistake. Now I understand issues happen, which is why there is Tech support. To resolve issues, but this company only takes requests through Email, all the phone numbers listed all have voicemail ALL the time.

Using the online tech support forms would get me either INTERNAL SERVER ERROR (Form not Processes), or 24 hours of waiting for a 1 line response from a nameless faceless person. Usually with no support value to me. And nothing is more frustrating to have an issue caused by the company that requires a resolution that only the company can provide, and to have the company turn a blind eye to your requests or sit on your requests for days and days.

I will NEVER recommend IMHOSTED to anyone. Customer service is absolutely HORRIBLE. Sign up with them and the 1st time you have an issue, you will regret it.

Tim Hernandez

I have a website with this company for over 6 months. In the beginning their support was just average but now it has dramatically improved. When I had an issue it took 6 hours for an average reply. Now all my tickets get replied within 10 minutes — sometimes even shorter. They have completely turned around 360 degrees. Another good feature about this company is their network. It hardly goes down and transfers are incredibly fast. For those looking for reliable web hosting I would highly recommend IMHOSTED. The only complaint I have is they do not offer dedicated servers. I give these guys A- rating.

Hudi { Customer for more than 2 years}

I use Imhosted for many years. There webmail is fantastic I like it alot only bad feeture is not enough space and transfer ;) but they are very cheap provider comapred to many other and support is frindly and faaasst. :D

anonymous { Customer for less than 3 months}

Not living up to their commitment. I’ve experienced long downtimes with php/mysql. Scooby Doo would make more sense than the tech support repsonses that I receive.

Daniel Gab { Customer for less than 3 months}

ImHosted.com is very bad hosting seller !!!!

I trying cancel my account befor 30 day that thay guaranteed money back. I sended to them (imhosted.com) 17 messages, by phone and they give you “please live a message”. They don’t feedback, but when you setup , they very Fast. So ImHosted is very bad hosting seller !!!

Marko { Customer for less than 3 months}

Servers are stable, however if there us a problem support will either not reply at all or it’s going to take several days. Overall not good Host if you are running the business.

Paul { Customer for 1 - 2 years}

Don’t be fooled by the plans and cheap prices, the customer support is terrible. They say they have Icq help available but all they do is forward you to the support ticket desk, where it takes a day for the any question to be answered. When dealing with problems they never provide complete information, giving you bits and pieces of logs in e-mail, never the actual log files.

The customer help is not particularly well-versed in their field, and could not explain anything to me, just copy and paste parts of log files. Additionally account setup takes days, not hours or minutes, days! Not only are they incompetent, but they are slow too.

Downtime was tremendous, maybe as much as 10% in a month. vBulletin hardly ran on their server, it took every page ages to load and my e-mail was bombarded by hundreds of database errors.

I would never recommend this host to anyone for large scale or even personal site hosting. I would pick a smaller host with more tech-savy staff and who actually care about their clients.

I made the terrible mistake of purchasing a 2 year plan, I basically lost $100 with their hosting.

software_man

Web hosting is essentially unchanged; it works fine for basic sites, but you’re limited to serving static files, whereas most other providers let you run server-side code such as PHP scripts and MySQL databases.

TC { Customer for more than 2 years}

Yes it is the worse hosting company I have ever worked with over the years. I have used them as a re-seller for over 20 years and the tech support get worse every year. The last support ticket I sent in stated all 92 website we have were down and it took 2 days for a reply. If your business can be down that long please let me know how. Stay away from them at all cost.

Submit a Review