Web Hosting Reviews

HostingU.com

HostingU.com

Company
Founded: March 5, 1999 [?]
Location: New York, United States [?]
Website
Domain: HostingU.com
Title: HostingU.com, Best Value Web Hosting
Popularity
Domains: 4,073 [?]
Traffic: * [?]
Ratings
Average: (1.0)

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4 reviews

NightHawk { Customer for less than 3 months}

Would never recommend to anyone.

Unresponsive/No Contact/No refund – horrible business

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We set up an account with them on 19 Oct 2003 and just like another poster here, it took them about 2 or 3 days before the account could log in. When that worked, we ran into another problem and never heard back from HIM. I say him because we never heard from anyone other than Christopher Decker.

We tried calling the number but never got anyone. At that time, there was an answering machine that basically said “No One is available, try back later” and then hung up giving you no chance to leave a message. We requested the account be cancelled as soon as we saw the support was no where what was advertised and all methods to contact anyone met with silence (4 days tops).

After being told to cancel the account via e-mail many times, he later tried to charge our credit card twice over nearly 3 months. We got those charges back and finally decided to cancel that card and get a new one to thwart any other chances of CC abuse.

cyanide: I would love to know more about the investigation and how we can help. Decker/HostingU fully deserves to be prosecuted to the fullest extent of the law.

He never did fully turn over the “free” domain that came with our HostingU package and onlinenic.com is only working on his side. We successfully nagged them and somehow got them to change the DNS after leaving HostingU. However, we recently needed to change the DNS again and they yet again referred us to HostingU.

>Please kindly be informed the domain was originally

>registered through our valued partner HostingU.com Webhosting Services

>Therefore, It would be possible for you contact HostingU.com Webhosting

>Services directly at http://hostingu.com/ for service, if you would like to

>make any modification on your domain. I believe that they may be able to

>suggest something that will help since they are always helpful and kind.

I would also be leary of any company that considers HostingU or Christopher Decker to be a “valued partner” and continues to work with him. I know that those of us on this board can not be the only ones who have had these issues.

>Christopher Decker

>NetWorks Internet Tools

>262-534-7409

I called around and ended up filing a report with the Wisconsin Consumer Protection Agency (if memory serves me correctly). I have yet to hear anything from them as well. Maybe he has friends/relatives there

If anyone reading this decides to not believe those who have posted here, and does business with either company, be sure to do it in a way that you can get your money back. And do not register a domain with onlinenic that you do not want to lose. We have had to fight them tooth and nail to get any changes done to a domain where we were the registered owner.

We finally decided today that it was not worth it and registered another domain

Tonja Wolf { Customer for less than 3 months}

I am ready to cancel my account and request a refund. Customer service is TERRIBLE and I’ve had to rebuild my site twice and it is still not fully operational. The sitebuilder program does not work. The hours that I’ve put in have been an utter waste sice it all needs to be redone. The formatting went haywire and the sitebuilder lost all of my information. The second time I entered it all, it did not save it. I would NEVER, NEVER, NEVER recommend hostingu.com to ANYONE.

Ronan { Customer for more than 2 years}

STAY AWAY form this company.

If it’s too late for that:

Get on to onlineNic and ask them to change your admin contact email for the domain.

Request the code for transfer also.

You will probably have to send a scan of your id to prove you are the rightful owner.

This has worked for me on a few sites originally with hostinu.

Please submit a complaint to ICANN if enough people do this they will have to do something eventually.

Ted { Customer for more than 2 years}

This is a horrible site. They have NO service, do not answer the phone or emails and do not correct problems. I have contacted them many times and filled in their work ticket. I have not had access to the sitebuilder for months!

It was a big mistake going with this site. I am embaraced to show my old styled unfinished website to cusomers.

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