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Hostgool Web Hosting

4 reviews

Lilian { Customer for less than 3 months}

Too cheap prices, Great support

Regy { Customer for less than 3 months}

Stable but with support tickets may be ignored for weeks

Jenny { Customer for less than 3 months}

Their features are good and so is their reliablility, but their support/service is by far the WORST I have ever seen. I’m hosted for free on the “high traffic” plan, which I specifically asked if I need to put their ads up; they say no.

The next thing you know, my password suddenly stops working, and ugly ads appear on the top of my page, ruining my layout. I go to their site to file a support ticket asking what had happened and demanding my password back. I waited 2 days and no response, so I filed another one. Then they reply me saying how I didn’t have ads on my site and was violating their rules. I told them about my plan and how it didn’t require ads, but if they insist, I’ll put them up, as long as it goes with my layout, now can I have my password back. They email me back saying how that’s not allowed anymore and they’re enforcing ads, but say nothing about my password. And it’s incredibly stupid and a lie how they have the live support as “on” on their site when there is no such thing and it takes them days to reply a email. And I STILL don’t have my password!

Oh and their support can’t even type in proper English, using “cos” instead of because. Just goes to show how professional they are. pfft

Kelly { Customer for less than 3 months}

Over the time I have been with Hostgool, I have overall been very pleased with their Very Very cheap Hosting Plans.

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Customer for: Less than 3 months 4 - 7 months 8 - 11 months 1 - 2 years More than 2 years Duration