Web Hosting Reviews

HostCentric

HostCentric

Company
Founded: July 29, 1999 [?]
Location: Massachusetts, United States [?]
Website
Domain: HostCentric.com
Title: HostCentric
Popularity
Domains: 350,852 [?]
Traffic: * * * * * [?]
Ratings
Average: (1.6)

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7 reviews

Anonymous { Customer for 4 - 7 months}

Not only does my site go down too often, they continually have billing problems, and my email goes down about once a month, but after I finally got mad enough to complain to a manager, they “somehow” lost all email accounts for my largest domain.

Disappointed Customer { Customer for less than 3 months}

I can’t believe how badly my experience ended up with this company. It was great when it started — great price, real friendly — but something has changed very terribly for the worst.

Ann Bouisset { Customer for less than 3 months}

I have been a client with hostcentric for more than 9 years ( in the beginning they were called web2010) and I was very happy with their service before. I have had around 40 websites hosted with them. Since 4 months it is a nightmare, websites offline often, emails not working 30 % of the time etc. But after the last month it is even worse. They have managed to get 6 of my very large websites completely down for more than 4 days. Lost apparently around 350 email accounts for some of my largest clients. The tech support do not have a clue about what is happening. STrange errors to even simple things make you wish you could go there yourself and fix things up. SQL databases connections lost, bills disappear ( but are charged), statistics erased etc. etc. It is a nightmare. I am so unhappy. I really liked them as a hosting compnay, but at the moment I think they are trying to get rid of my customers for me…It is really serious, quite large interactive websites, you just feel like sitting down and cry. Since yesterday they got 4 of my largest websites down. And nothing is solved yet.. I can only advice : until they get their act together stay far away. And… I need webhosting company with windows hosting and SQL data bases . Can anyone recommend a reliable company?

Alex { Customer for 1 - 2 years}

Worst technical support I have ever encountered. Our clients’ site has been down for 4 days due a simple Datasource name problem that was created by HostCentric in the first place. The “technician” I spoke with did not even know what a “DSN” was. Emails and calls remain unanswered.

NA { Customer for less than 3 months}

I do not have a problem with Host Centric. They have been a great host for me. I have had no problems at all. I have contacted support a few times and the staff members are always helpful and friendly. Host Centric gets THREE thumbs up from me.. :-)

I have these #u@cks { Customer for more than 2 years}

Be afraid…be very afraid. I was attached by a Russian hacker. Hostcentric didn’t protect me and couldn’t find the hack, so I was reinfected over and over and over and over. Then they told me it was one of my plugins and blamed it on me. It’s their job to protect me, not blame me for their incompetence. On top of that they lied. They were hacked and were reinfecting me. If they had been honest and told me what was really going on, I could have saved my business. Then when I tried to leave and go another ISP, they stopped my email and make me request every little thing to move my site. I’ve lost so much money and my business is crashing all because of their incompetence. Never trust them. Never beleive them. Never let them near your site.

I would say really foul and nasty things with many cuss words, but then they could get this reveiw taken off. I want it to stay here as a warning.

Kate { Customer for more than 2 years}

This hosting company has broken my site 3 times this week. Their tech support is incompetent and they like to close unresolved support tickets. You are told to pay for pro tech support but even the one pro tech support person fails horribly!!! We have been with them for years but the last two has been ridiculous. Even their backups and restores fail!!! They break your site and the backup service you have to pay for fails. How are they even a legit company

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