Average prive for basic hosting but ALL add-ons cost money, (eg CGI).
Makes them expensive and you must have their banners which messes with you layout unless you pay even more for no banners.
Alex Austin
You get what you pay for. Easyspace are cheap but crap. Stay away from their email service extras they call ‘Elite’ , its just a rebranded service of that other unreliable email provider everyone.net
When I picked easyspace, in March 1999, its prices were reasonable, its customer service was non-existent, but I needed none. My site has now some 1200 pages and about as many images, for a total of 22Mbytes. Yes, twenty-two megabytes. Nothing extravagant nowadays, really. Now, I am hit with a #119.95 renewal bill for I cannot figure out what, gold, platinum or whatever (these are new inventions of theirs). Domain renewal is #28.30 (US$40), about four times what other companies charges. And, finally, they presume to charge #49.95 (US$75) for domain transfer. They claim to provide CGI and so on, but there is nothing anywhere reachable on their site on how to actually implement CGI. I was silly enough to ask for web logs, so that now I receive a 100k (at least) file of logs by e-mail. I don’t want it, but there is no way I could find to disable this “feature”. The whole thing is grotesque, pricing and like of customer support. http://www.easyspace.com has become a total rip-off and I am actively looking for another host.
Joe Schmoe { Customer for less than 3 months}
I decided to chane to Easyspace because I wanted a established and reliable host. Unfortunately, the technical support is not up to much, and I felt like I was a burden everytime I asked for help. I tried installing both Xcart Gold and OSCommerce, but they were incompatible with their systems due to them running older server software. Instead of being apologetic, I was just told there was nothing they could do and that was it.
I was there for three months and never commercially used the space because I couldn’t get a shopping cart up and running, yet when I cancelled by account, they still charged me for those three months.
I am now going elsewhere to a company with good support and up to date software. I suggest you do the same.
pk { Customer for more than 2 years}
Do not believe the claims of superior customer service that appear on their website: search for “easyspace unreliable” on google and you’ll see the sort of frustration that many (including myself) have suffered from this rogue company, mainly since they were taken over by iomart. If you have problems with this hoster, don’t expect them to provide meaningful answers to your emails. Also, their “99.9%” uptime guarantee is pure deceit.
Thank you for the comments above, as you can imagine Easyspace are very interested in knowing where we are going wrong and taking steps to resolve these issues.
Recently we have made massive improvements to all our internal processes aswell as adjusting our customer control panel in line with feedback from users. These are just some of the changes we are making to make Easyspace the excellent webhost you have come to know and trust.
If anyone has problems with any aspect of our service please feel free to email me at johnathan@easyspace.com and we would be happy to take up your case and investigate thoroughly.
Kind Regards,
Johnathan Williamson
Customer Support Manager
Easyspace.com
william wallace { Customer for 1 - 2 years}
Easyspace are CRAP. Moved a domain accross to them and they took about 2 weeks to get the domain and then another week to add the DNS records for the website. What makes it worse is that the Control Panel is hardly that. There is also no facility to upload the website via the no-Control Panel so that the new site is ready and waiting when the DNS records are finally updated.
claudia watts { Customer for more than 2 years}
I could never recommend Easyspace now. I registered my domain with them about 10 years ago and was initially perfectly happy with their services. However, when Iomart took over everything rapidly went downhill. The old Easypost mail service was fine for my needs (catchall address with easily customisable free spam filters), but I was then “upgraded” over the phone to a new service, which included their newer Easymail, which has no spam filter. After successfully making the point that I had been missold the service (at no stage had they told me that my upgrade involved the complete disruption of my existing email – many of which they managed to lose irretrievably), they gave me a year’s Mail Secure for free (normally an add-on charge). This proved to be less than satisfactory as it failed to filter a large number of spam emails and blocked too many important ones and did not have enough options to customise the filters. I tolerated it for a year but then had enormous trouble getting them to switch it off and let me manage my own spam. They even managed (again!) to cut off all my mail resulting in my being blocked from all egroups I subscribe to and losing (again) many of the emails I had been sent in the previous week. If it weren’t for the fact that they took 2 years’ worth of money from me for hosting and refused to give me a refund I would not still be with them. As it is, I am counting the months till I can leave.
seth { Customer for more than 2 years}
upgrade to new webmail is awful. Poor tech assistance, over quota blocks system and cannot be cleared by control panel or web browser. Useless.
11 reviews
Average prive for basic hosting but ALL add-ons cost money, (eg CGI).
Makes them expensive and you must have their banners which messes with you layout unless you pay even more for no banners.
You get what you pay for. Easyspace are cheap but crap. Stay away from their email service extras they call ‘Elite’ , its just a rebranded service of that other unreliable email provider everyone.net
When I picked easyspace, in March 1999, its prices were reasonable, its customer service was non-existent, but I needed none. My site has now some 1200 pages and about as many images, for a total of 22Mbytes. Yes, twenty-two megabytes. Nothing extravagant nowadays, really. Now, I am hit with a #119.95 renewal bill for I cannot figure out what, gold, platinum or whatever (these are new inventions of theirs). Domain renewal is #28.30 (US$40), about four times what other companies charges. And, finally, they presume to charge #49.95 (US$75) for domain transfer. They claim to provide CGI and so on, but there is nothing anywhere reachable on their site on how to actually implement CGI. I was silly enough to ask for web logs, so that now I receive a 100k (at least) file of logs by e-mail. I don’t want it, but there is no way I could find to disable this “feature”. The whole thing is grotesque, pricing and like of customer support. http://www.easyspace.com has become a total rip-off and I am actively looking for another host.
I decided to chane to Easyspace because I wanted a established and reliable host. Unfortunately, the technical support is not up to much, and I felt like I was a burden everytime I asked for help. I tried installing both Xcart Gold and OSCommerce, but they were incompatible with their systems due to them running older server software. Instead of being apologetic, I was just told there was nothing they could do and that was it.
I was there for three months and never commercially used the space because I couldn’t get a shopping cart up and running, yet when I cancelled by account, they still charged me for those three months.
I am now going elsewhere to a company with good support and up to date software. I suggest you do the same.
Do not believe the claims of superior customer service that appear on their website: search for “easyspace unreliable” on google and you’ll see the sort of frustration that many (including myself) have suffered from this rogue company, mainly since they were taken over by iomart. If you have problems with this hoster, don’t expect them to provide meaningful answers to your emails. Also, their “99.9%” uptime guarantee is pure deceit.
The worst on the net, they get money and add a banner on our site as well! banner is for free hostings, when they add banner why we should pay for it?
they also did not have smtp. how we could send email with our domain?
They get money and add their banner on our website as well! If we wanted a banner on our website why we should pay?
They don’t have smtp as well! we had to use our the smtp of our own ISP to use emails, poor support!
Hi folks,
Thank you for the comments above, as you can imagine Easyspace are very interested in knowing where we are going wrong and taking steps to resolve these issues.
Recently we have made massive improvements to all our internal processes aswell as adjusting our customer control panel in line with feedback from users. These are just some of the changes we are making to make Easyspace the excellent webhost you have come to know and trust.
If anyone has problems with any aspect of our service please feel free to email me at johnathan@easyspace.com and we would be happy to take up your case and investigate thoroughly.
Kind Regards,
Johnathan Williamson
Customer Support Manager
Easyspace.com
Easyspace are CRAP. Moved a domain accross to them and they took about 2 weeks to get the domain and then another week to add the DNS records for the website. What makes it worse is that the Control Panel is hardly that. There is also no facility to upload the website via the no-Control Panel so that the new site is ready and waiting when the DNS records are finally updated.
I could never recommend Easyspace now. I registered my domain with them about 10 years ago and was initially perfectly happy with their services. However, when Iomart took over everything rapidly went downhill. The old Easypost mail service was fine for my needs (catchall address with easily customisable free spam filters), but I was then “upgraded” over the phone to a new service, which included their newer Easymail, which has no spam filter. After successfully making the point that I had been missold the service (at no stage had they told me that my upgrade involved the complete disruption of my existing email – many of which they managed to lose irretrievably), they gave me a year’s Mail Secure for free (normally an add-on charge). This proved to be less than satisfactory as it failed to filter a large number of spam emails and blocked too many important ones and did not have enough options to customise the filters. I tolerated it for a year but then had enormous trouble getting them to switch it off and let me manage my own spam. They even managed (again!) to cut off all my mail resulting in my being blocked from all egroups I subscribe to and losing (again) many of the emails I had been sent in the previous week. If it weren’t for the fact that they took 2 years’ worth of money from me for hosting and refused to give me a refund I would not still be with them. As it is, I am counting the months till I can leave.
upgrade to new webmail is awful. Poor tech assistance, over quota blocks system and cannot be cleared by control panel or web browser. Useless.
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